All Systems Operational
Models Operational
90 days ago
99.95 % uptime
Today
command-r-plus Operational
90 days ago
99.99 % uptime
Today
command-r Operational
90 days ago
99.85 % uptime
Today
command Operational
90 days ago
99.95 % uptime
Today
command-light Operational
90 days ago
99.94 % uptime
Today
embed-english-v2.0 Operational
90 days ago
99.95 % uptime
Today
embed-english-light-v2.0 Operational
90 days ago
99.95 % uptime
Today
embed-english-v3.0 Operational
90 days ago
100.0 % uptime
Today
embed-multilingual-v3.0 Operational
90 days ago
100.0 % uptime
Today
embed-multilingual-light-v3.0 Operational
90 days ago
99.94 % uptime
Today
rerank-english-v2.0 Operational
90 days ago
100.0 % uptime
Today
rerank-multilingual-v2.0 Operational
90 days ago
100.0 % uptime
Today
rerank-english-v3.0 Operational
90 days ago
100.0 % uptime
Today
rerank-multilingual-v3.0 Operational
90 days ago
99.35 % uptime
Today
Endpoints Operational
90 days ago
99.9 % uptime
Today
chat Operational
90 days ago
100.0 % uptime
Today
classify Operational
90 days ago
99.73 % uptime
Today
rerank Operational
90 days ago
99.94 % uptime
Today
summarize Operational
90 days ago
99.94 % uptime
Today
Coral showcase ? Operational
Dashboard ? Operational
Docs ? Operational
Website ? Operational
Dependencies Operational
Cloudflare CDN/Cache Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 16, 2024
Resolved - The incident is now fully resolved, and we won't need to schedule a maintenance window regarding the DB scale up.
Impact of downtime:
* period of 2 hours with higher latencies
* average of 10% of requests were timing out.
* /classify was most hit with 80% of requests failing

Apr 16, 15:22 EDT
Monitoring - A fix has been implemented, error rates & latency response times have been resolved since 2:10 PM.
Apr 16, 14:53 EDT
Identified - We have identified an issue with the database related to increased pressure on the system. A subset of requests experienced high latency during a window from 12:05PM. We have root caused and are deploying mitigating issues until we can schedule a bigger maintenance window for the fix.
Apr 16, 12:25 EDT
Apr 15, 2024
Resolved - As of 10:00 PM EDT the degraded performance has been resolved by removing poorly performing replica.
Apr 15, 22:00 EDT
Investigating - Some Command R+ traffic is experiencing elevated latency and timeouts. Currently under investigation from engineering team.
Apr 15, 20:30 EDT
Resolved - We have identified an issue with the database related to increased pressure on the system. A subset of requests experienced high latency during a window from 12:30 PM - 1:05 PM. We have root caused the issue and will schedule a maintenance window for the fix.
Apr 15, 12:30 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - We identified an issue with the rerank-multilingual-v3.0 model that resulted in a high error rate. As a result, this model was down from approximately 5:11am EST until 8:34EST. This issue was mitigated and resolved.
Apr 12, 08:00 EDT
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - We identified an issue with our model routing and load balancer which impacted Command R and Command R+ as well as the chat endpoint. As a result around 50% of the traffic was dropped between 12:30PM EST and 12:50PM EST. The issue was mitigated and resolved.
Apr 9, 12:50 EDT
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.